The “Service Economy”–Ain’t
As a few folks have commented while commiserating with me via email about the crappy service I’ve been experiencing with my hosting service recently (the hosting service shall go unnamed, but its initials are F-a-t-c-o-w) to the effect that, as one person put it, “Seems there’s no such thing as ‘customer service’ in any realm, anymore.”
Well, duh.
What my hosting-service-that-shall-not-be-named substitutes for customer service is front end “warm voices” that can effect no substantive changes themselves but are merely “cover” allowing crappy service to continue on the back end.
See my post here for the scant info I had up earlier today at a WordPress.com blog where I had to redirect my domain because of stupid,irresponsible, dumbass actions taken by the hosting-service-that-shall-not-be-named (with the initials, “F-a-t-c-o-w”).
All along, I’ve been able to talk to warm personalities who promise to “do all I can” to rectify the situation (but who, when pressed, admit they can do nothing). Meanwhile, I get emails from people claiming to be “Technical Specialists” indicating
a. They have not read the trouble ticket
b. They have not read my email answers to their queries/emails
c. They are idiots simply playing CYA games.
And the backend problems caused by the hosting-service-that-shall-not-be-named (with the initials, “F-a-t-c-o-w”) continue.
BAck last January, I switched this blog from a hosting account generously provided by a benefactor to the hosting account I’m using now. The old hosting account was on Fatcow, so methought, “Hmm, should be easiest to just get my own hosting account with the same service and switch it over.”
Wrong. Those of y’all who were around then may recall that it took a week for the backend guys to stop screwing around.
*sigh*
Let’s see if this posts. If it does, maybe I’ll continue to be hosted on hosting-service-that-shall-not-be-named (with the initials, “F-a-t-c-o-w”)… for about a week or so more.
When things settle down, I’ll get back to regular curmudgeonry.
Oh! The latest offer from hosting-service-that-shall-not-be-named (with the initials, “F-a-t-c-o-w”) was to restore the data NUKED by some idiot techie–material destroyed from Friday, Saturday, Sunday and Monday.
Of course, when (IF) they actually do that, they’ll destroy everything (you can bet on it!) that’s come in since that conversation… and more.
Bet on it.
Idiots.
[pre-posting update: I had just finished this post and was ready to CLICK "Publish" when... yep. "Error establishing a database connection". Yep, the hosting-service-that-shall-not-be-named (with the initials, "F-a-t-c-o-w") has still not done anything useful to correct the problems caused by its server "upgrades". Took a 30 minute wait, with multiple tries reloading, to get back this far. WTG, hosting-service-that-shall-not-be-named (with the initials, "F-a-t-c-o-w")!]
OTOH, there are a few companies left that combine at least minimal competence and customer service. One of my broadband company’s nodes went down, affecting my service yesterday. I called. Was told, “We’re working on it,” and… they were. Back in service within 30 minutes. There are a few companies like that. A few.
UPDATE: As I predicted to the so-called “level 2 tech” last night, the hosting-service-that-shall-not-be-named (with the initials, “F-a-t-c-o-w”) has managed to completely misunderstand simple English (or is simply being obtuse). Instead of doing the impossible, as promised, and resoring the days nuked by incompetent “techies” the so-called “Technical Specialists” have struck again: “I have restored the site from snapshot four days back, i.e. 28th September 07″. Naturally the “Technical Specialist” did not restore the missing post and other data that another “Technical Specialist” had destroyed. Cos it was GONE.
Dumbasses.
THIS is an open trackbacks post. Link to THIS post and track back.
If you have a linkfest/open trackback post to promote OR if you simply want to promote a post via the linkfests/open trackback posts others are offering, GO TO LINKFEST HAVEN DELUXE! Just CLICK the link above or the graphic immediately below.
If you want to host your own linkfests but have not yet done so, check out the Open Trackbacks Alliance. The FAQ there is very helpful in understanding linkfests/open trackbacks.
Posted: October 3rd, 2007 under Blogroll.
Tags: stupid is as stupid does
Trackback URL for this post: http://www.thirdworldcounty.us/wp-trackback.php?p=3228
Comments
Trackback from Republican National Convention Blog
Time October 3, 2007 at 8:12 AM
Blackwater USA…
The company trains more than 40,000 people a year, from all the military services and a variety of other agencies. The company markets itself as being ‘The most comprehensive professional military, law enforcement, security, peacekeeping, and stabili….
Trackback from CommonSenseAmerica
Time October 3, 2007 at 9:07 AM
Veteran Cuts Down Mexican Flag…
Ms. ZH sent me this link from Channel 4 KRNV:
This afternoon we received a call from a viewer who said a business near downtown Reno was flying a Mexican flag above an American flag… which is in fact illegal.
This, after photos and comments a…
Trackback from The Florida Masochist
Time October 3, 2007 at 9:35 AM
Are you ready for some hockey?…
The North American opener for the 2007-08 NHL season is tonight. How will the Florida Panthers fare this year?…
Trackback from The Florida Masochist
Time October 3, 2007 at 9:37 AM
Carla Freeman- No justice…
Its a sad state of affairs when a country with 12 million illegal aliens presently residing in it, finds it necessary to deport foreign born widows of US citizens. All because these less than 100 women who were legally trying to get status in the US,…..
Comment from Angel
Time October 3, 2007 at 10:17 AM
sorry for the headaches and yes I do remember when ya got the
offer from your friend and hey…time for a new hosting service eh?!
Hugz!..now, what was the name of that host again?..lol
Pingback from Chuck Adkins » Open Thread and Open Trackback Wednesday
Time October 3, 2007 at 10:20 AM
[...] Thoughts, Right Truth, Big Dog’s Weblog, Shadowscope, Leaning Straight Up, The Amboy Times, third world county, DragonLady’s World, Pirate’s Cove, The Pink Flamingo, Dumb Ox Daily News, Right [...]
Trackback from DeMediacratic Nation
Time October 3, 2007 at 11:46 AM
Dark Stain on America’s Image; Pillow Fights are…
“Besides having an army for hire, brave kids who are paid to fight so that most Americans are not personally touched by war, we have the real mercenaries.”
Comment from David
Time October 3, 2007 at 1:48 PM
Angel,
Please spread the meme: “Fatcow sucks dead bunnies through a straw.”
Trackback from Inside the Northwest Territory
Time October 3, 2007 at 2:41 PM
Mid-week Linkfest…
Trackposted to …
Trackback from The Random Yak
Time October 3, 2007 at 2:58 PM
Adventures in Routerland…
Got to work this morning to discover the Internet connection had taken a personal day. (A very personal day, as it happens, but I digress.)
Understanding that These Things Do Happen, I performed the normal level 1 maintenance and troubleshooting (che…
Pingback from Stageleft:. Life on the [lower] left side » Blog Archive » Awh, They’re Not Best Buddies Anymore
Time October 3, 2007 at 8:10 PM
[...] Leaning Straight Up, The Amboy Times, The Bullwinkle Blog, Conservative Cat, Adeline and Hazel, third world county, Faultline USA, Woman Honor Thyself, Pirate’s Cove, Republican National Convention Blog, [...]
Trackback from planck’s constant
Time October 3, 2007 at 9:34 PM
Israel – The Safest Place in the world for the Bah…
Where in the whole world can one find a place where the people are not racists nor bigots, where they do not persecute you for your religion, where all religions are, in fact, tolerated? Why Israel, of course….
Trackback from Right Truth
Time October 3, 2007 at 11:52 PM
Formal end to the war near……
There is a formal end to the war very near. No not that war, the 1950-1953 Korean War. Fooled ya! The leaders of North and South Korea will end their summit on Thursday with a pledge to seek talks with…
Pingback from Rosemary's Thoughts » Blog Archive » Videos, videos and more videos
Time October 4, 2007 at 3:11 AM
[...] Stupid, Woman Honor Thyself, The Yankee Sailor, Perri Nelson’s Website, The Bullwinkle Blog, third world county, Republican National Convention Blog, DeMediacratic Nation, Big Dog’s Weblog, The Populist, [...]
Trackback from Shadowscope
Time October 4, 2007 at 4:31 AM
Korean leaders sign peace pledge…
Kim Jong Il and Roh Moo-hyun signed a joint statement Thursday that pledges to begin work on a permanent peace agreement that would replace the cease-fire accord signed at the end of the Korean war. Technically North and South Korea……
Trackback from The Florida Masochist
Time October 4, 2007 at 6:53 AM
The Knuckleheads of the Day award…
Today’s winners are The Port of Oakland(California) and its Executive Director Omar Benjamin, plus Hilltop Aviation….
Trackback from The Florida Masochist
Time October 4, 2007 at 8:50 AM
Senator Pete Domenici to retire….
Another Republican Senator is retiring. How many seats will the Democrats pick up in 2008? My present prediction is 4….
Pingback from Chuck Adkins » Thursday Open Thread and Open Trackback
Time October 4, 2007 at 10:57 AM
[...] Up, The Amboy Times, The Bullwinkle Blog, Conservative Cat, Adeline and Hazel, Faultline USA, third world county, Woman Honor Thyself, The Crazy Rants of Samantha Burns, Blue Star Chronicles, Pirate’s Cove, [...]
Trackback from The Florida Masochist
Time October 4, 2007 at 11:33 AM
Health update…
I go to the oncologist this afternoon. The recurrence of my cancer, may be due to my having a fifth malignant melanoma discovered. I just got the biopsy results….
Trackback from Pennsylvania Debt Consolidation Bad Credit
Time October 4, 2007 at 1:22 PM
Pennsylvania Debt Consolidation Bad Credit…
bad credit refinance home mortgage bank debt consolidation loan Bad credit…
Trackback from Stageleft:. Life on the [lower] left side
Time October 4, 2007 at 2:24 PM
Desmond ‘the anti-Semite’ Tutu…
University of St. Thomas banns Desmond Tutu from speaking for making comments that “some people judged to be anti-Semitic and against Israeli policy”, and who is this someone you ask…..
……
Pingback from Quote Of The Day | Stuck On Stupid
Time October 4, 2007 at 2:37 PM
[...] Shadowscope, Webloggin, The Amboy Times, The Bullwinkle Blog, Conservative Cat, Adeline and Hazel, third world county, Faultline USA, Woman Honor Thyself, The Crazy Rants of Samantha Burns, Pirate’s Cove, Blue [...]
Trackback from CommonSenseAmerica
Time October 4, 2007 at 3:12 PM
Is Illegal Immigration A Sin?…
I guess that depends on whether or not you believe in the Words of the Bible.
Though liberals will smear us and leftists will hate us, there are Biblical reasons illegal immigration does not sit well with conservative Christians.
Romans 13:1-7 (NKJV):
…
Pingback from Right Voices » Blog Archive » Linkfest:Poll: 27% of Republicans Would Vote for Pro-Life Third Party Instead of Giuliani
Time October 4, 2007 at 3:47 PM
[...] Leaning Straight Up, The Amboy Times, The Bullwinkle Blog, Conservative Cat, Adeline and Hazel, third world county, Faultline USA, Woman Honor Thyself, The Crazy Rants of Samantha Burns, Pirate’s Cove, Blue [...]
Trackback from Conservative Cat
Time October 4, 2007 at 5:50 PM
In Which I Find My Intelligence Insulted by Left-Wing SCHIP Spam…
I get this in my inbox. President Bush just rejected children’s health care. If we can get 2/3 of Congress to stand up to President Bush, we can overturn his veto on the State Children’s Health Insurance Program — a……
Trackback from The Amboy Times
Time October 4, 2007 at 7:42 PM
Turkey Rolls Back Women’s Rights…
The good news is women’s groups are actually taking notice and protesting Turkey’s descent into Taliban-like Sharia law. The bad news is the womens groups of the Western world don’t seem to notice or care.Women’s groups in Turkey have condemned…
Trackback from Leaning Straight Up
Time October 5, 2007 at 3:08 AM
Phony soldiers include Tom Harkin, Dan Rather and many more…
Ignoring John Kerry, who is to me the most blatant about trumping up his war record (Christmas in Cambodia? Not!), there is a large list of people who have used the exaggeration of service, or whole cloth creation for that matter, to enhance thei…
Trackback from Big Dogs Weblog
Time October 3, 2007 at 7:52 AM
Congress Should Worry About Its Own Punctuality…
A terrorism drill will be conducted as Congress has required since 2000 and this drill is raising questions about our preparedness especially since the after action report (AAR) from the 2005 drill has not been made public. The lawmakers are concerned…